Refund Policy

Refund and Fee Policies

All relevant deadlines and updates regarding refund and rescheduling policies will be published on our website. For any further inquiries or assistance, please contact our support team at

Refund Policy for GCSE, IGCSE, and A-Level Exams

Fee Name Details Amount
Refund Before First Deadline Candidates are eligible for a refund before the first deadline, subject to an administrative charge.The administrative charge is based on the number of papers within the subject.
Ex: For GCSE Maths, which includes three papers, a £30 fee per paper will be deducted, totaling £90.The remaining balance will be refunded to the candidate.
£30 per paper
Refund Before First Deadline We charge £20 per subject if the candidate withdraws their request and we are not the entry board. £20 per subject
Refund After First Deadline No refunds will be issued after the first deadline, regardless of personal circumstances.

Refund Policy for ACCA, Functional Skills, and AAT Exams

Fee Name Details Amount
Before Confirmation: Candidates are eligible for a refund before receiving confirmation of their exam booking, subject to a £30 administrative fee. The remaining balance will be refunded to the candidate. £30 administrative fee
After Exam booking Confirmation No refunds will be issued once the exam booking confirmation has been sent to the candidate. No Refunds

Rescheduling Policy

Fee Name Details Amount
Rescheduling Fee: A rescheduling fee of £30 will be charged for all(AAT,ACCA,Functional Skills) rescheduling requests. Rescheduling is subject to the approval of the respective exam board. £30 (AAT,ACCA,Functional Skills)
ACCA Exams: Candidates are allowed to reschedule only once. No further rescheduling is allowed after the first reschedule. £30 (AAT,ACCA,Functional Skills)
Rescheduling Fee for Mock Exam: A rescheduling fee of £20 /per paper will be charged for Ucas Mock and Others Mock £20 /per paper
Withdraw Fee for Mock Exam: A withdrawal fee of £20 per paper will be charged for UCAS Mock and other mock exams. £20 /per paper

Others Charge

Fee Name Details Amount
Individual Task Fee: Any individual task, such as sending a university email or an email to another centre, will cost £30. £30 per individual task
Letter Issued Fee: Any letter issued will incur a £50 charge £50 per individual task
Sending Mock Exam Grades via Email: Official Mock Exam Grade Transfer:We charge £30 per Email on Letterhead to Schools or Universities. £30 per email

No Refund after First Deadline

Once the exam booking is confirmed and the candidate receives an email confirmation, the booking is final and non-refundable.

-